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Open More Doors to Growth, Revenue, and Success
Your local Kingsville partner for smart digital solutions that connect you with more customers
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Who We Are
We're Doorways Into Your Business, your neighbours right here in Kingsville, Ontario. Since 2019, we've been helping Essex County businesses grow by opening the right digital doors at the right time.
Owner Paul Hughes brings over 40 years of business ownership and IT consulting experience from working in over 30 countries. Now he's focused on one mission: helping local businesses like yours thrive in today's digital world.
We know running a small business is tough. You wear many hats, juggle countless tasks, and need solutions that work without adding complexity to your day. We get you because we are you.
Our Digital Doorways
Send coupons, appointment reminders, and review requests directly to customer phones. Keep your business top of mind with targeted mobile outreach that drives real results.
Turn happy customers into online advocates. We help you get more Google and Facebook reviews, monitor your reputation, and respond professionally to feedback.
Never miss another customer question. Our chatbots and AI tools work 24/7, answering questions, booking appointments, and capturing leads while you sleep.
Let customers book services anytime, anywhere. Reduce phone tag, eliminate double-bookings, and give customers the convenience they expect.
Sell products online without the complexity of traditional e-commerce platforms. Perfect for small inventories, local delivery, or service packages.
Accept payments and send invoices from your phone. Get paid faster with professional invoicing and secure payment processing.
Attract new customers and reconnect with past clients. Our automated systems nurture leads and re-engage inactive customers to grow your revenue.
Track customers, manage sales pipelines, and run targeted campaigns. Simple enough for solopreneurs, powerful enough to scale with your growth.
Never lose business to a missed call again. Our automated system instantly texts callers when you're unavailable, keeping opportunities alive.
Your Local Business Partner
We Walk in Your Shoes
As a small Kingsville business ourselves, we face the same challenges you do. We understand tight budgets, time constraints, and the need for solutions that work immediately.
Tailored to You
No cookie-cutter packages here. We configure each solution to fit your specific business needs, industry requirements, and customer expectations.
Always Within Reach
We're not a distant call center. We're your neighbors in Essex County. When you need help, guidance, or training, we're a local phone call away.
Your Success Is Our Success
We measure our success by yours. When your business grows, when customers find you easier, when operations run smoother, we've done our job right.
Opening Doors Both Ways
Every business needs doorways that work in two directions:
Doors That Open Inward
  • Help customers find you online
  • Make contacting you effortless
  • Provide information instantly
  • Enable easy transactions
Doors That Open Outward
  • Reach customers where they are
  • Deliver services efficiently
  • Communicate proactively
  • Build lasting relationships
We identify which doors your business needs most, then implement and support them so you see real results.

Ready to Open New Doors?
Stop leaving money on the table. Stop missing opportunities. Start growing your business with digital solutions that work.
Every day you wait is another day competitors get ahead. But you don't need to figure this out alone. We're here to guide you, support you, and celebrate your wins with you.
Reach Customers Where They Are: On Their Phones
Text messaging gets read 98% of the time within 3 minutes. Put your business directly in customer pockets with SMS marketing that drives immediate action and sales.
Turn Every Phone Into a Direct Line to Revenue
Your customers check their phones 96 times per day. SMS marketing puts your business right where they're already looking. No algorithms to fight. No feeds to compete with. No emails lost in spam folders.
When you send a text, customers read it. When they read it, they act. Whether you're filling last-minute appointments, announcing flash sales, or keeping customers coming back, SMS marketing delivers results other channels simply cannot match.
For small businesses in Kingsville and Essex County, this means more foot traffic on slow days, fuller appointment books, and customers who feel personally connected to your business.
How Local Businesses Use SMS Marketing
Restaurant or Café
Send lunch specials at 11 AM when people start thinking about food. Text exclusive weekend brunch offers to regulars. Alert customers when their takeout order is ready. One Kingsville restaurant fills 20 extra tables weekly using simple lunch-hour texts.
Hair Salon or Spa
Fill cancelled appointments within minutes. Send appointment reminders to reduce no-shows. Text exclusive booking windows for VIP clients. Share last-minute openings that would otherwise go unfilled.
Retail Store
Announce flash sales to drive immediate traffic. Send personalized birthday discounts. Alert customers when special orders arrive. Create excitement for new product launches with exclusive early access codes.
Why SMS Marketing Works
Direct Connection
No middleman platforms deciding who sees your message. Your text goes straight to their phone, guaranteed.
Cost-Effective
Reach hundreds of customers for less than the cost of a newspaper ad. No design fees, no printing costs, no wasted coverage.
Personal Touch
Texts feel personal. When customers get your message, they feel like you're reaching out directly to them, because you are.
Immediate Results
Send a lunch special at 11:30 AM, see customers walk through your door by noon. The connection between message and action is instant.

Getting Started Is Simple
We handle the setup, compliance, and technical details. You focus on your message and your customers. You'll be sending your first campaign within days, not weeks.
Transform Happy Customers Into Your Best Sales Team
Your online reputation determines whether new customers choose you or your competitor. Take control of your reviews and watch your business grow.
Your Reputation Is Your Most Valuable Asset
When someone searches for your type of business in Kingsville or Essex County, they see two things first: your star rating and your review count. Before they know your prices, your services, or your story, they've already formed an opinion based on what others say about you.
Smart review management turns satisfied customers into vocal advocates. Instead of hoping for reviews, you systematically collect them. Instead of dreading negative feedback, you turn it into opportunities to show you care.
The result? More customers choosing you, higher prices without losing sales, and a reputation that works for you 24/7.
How Local Businesses Use Review Management
Restaurant or Pub
Send review requests right after meals while the experience is fresh. Respond to concerns before they become permanent complaints. Showcase five-star reviews on your website and social media. One Essex County restaurant increased bookings by 40% after reaching 50 Google reviews.
Dental or Medical Practice
Request reviews through follow-up texts after appointments. Address concerns privately before they go public. Build trust with consistent, professional responses. Show potential patients that current ones trust you completely.
Contractor or Trades Business
Collect reviews after each completed project. Build a portfolio of success stories with photos. Stand out from competitors who have few or outdated reviews. Win bigger jobs because homeowners trust your track record.
Why Review Management Works
88%
Trust Factor
88% of consumers trust online reviews as much as personal recommendations. Your reviews are your first impression.
20%
Price Power
Customers willingly pay 20% more to businesses with excellent reviews. Your reputation literally increases your value.
40%
Booking Increase
One Essex County restaurant increased bookings by 40% after reaching 50 Google reviews.
Our Review Management System
We make gathering and managing reviews effortless:
1
Automated Requests
Send perfectly-timed review invitations via text or email
2
Multi-Platform Support
Manage Google, Facebook, and industry-specific review sites from one dashboard
3
Response Templates
Professional responses ready to customize and send
4
Negative Review Alerts
Know immediately when issues arise

Ready to Build Your Five-Star Reputation?
Every day without review management is a day competitors pull further ahead. While you're reading this, potential customers are choosing other businesses based on review counts and ratings.
Never Leave Another Customer Waiting
Your AI assistant answers questions, books appointments, and captures leads 24/7. Give every customer instant attention without hiring more staff.
Your Tireless Team Member Who Never Takes a Break
Imagine having a knowledgeable employee who never calls in sick, never takes vacation, and cheerfully handles customer questions at 2 AM on Sunday. That's what AI-powered customer service delivers for your business.
This isn't about replacing human connection. It's about being available when humans aren't. While you're sleeping, at dinner with family, or serving other customers, your AI assistant keeps working. It answers common questions, schedules appointments, captures contact information, and knows exactly when to involve you personally.
For small businesses in Essex County, this means competing with big companies without big company overhead. You provide instant, professional service around the clock while keeping costs manageable.
How Local Businesses Use AI Customer Service
Law Office or Professional Service
Answer questions about services and fees after hours. Schedule consultations automatically. Qualify leads before they reach your desk. Provide instant document checklists and preparation guides. One local firm increased consultations by 35% by capturing after-hours inquiries.
HVAC or Plumbing Company
Handle emergency calls when technicians are on other jobs. Provide instant quotes for common services. Schedule appointments based on real availability. Answer seasonal maintenance questions. Never lose an emergency call to a competitor again.
Medical or Wellness Clinic
Answer insurance and payment questions instantly. Help patients prepare for appointments. Handle prescription refill requests. Provide office hours and location details. Reduce phone calls by 60% while improving patient satisfaction.
Why AI Customer Service Works
  • Always Available: Your business never sleeps. Customers get answers instantly, any time, any day.
  • Consistently Accurate: No bad days, no forgotten details. Every customer gets correct information every time.
  • Infinitely Patient: Handle the same question 100 times without frustration. Every customer feels heard and valued.
  • Lead Capture Machine: Never miss contact information from interested prospects. Every inquiry becomes an opportunity.
  • Cost Effective: One AI assistant costs less than a few hours of employee time monthly, but works 24/7/365.
What Your AI Assistant Handles
Your custom AI assistant learns your business and speaks in your voice:
Common Questions
Hours, location, pricing, policies, services
Appointment Requests
Check availability and book directly into your calendar
Lead Qualification
Gather contact details and service needs
Product Information
Availability, features, specifications, recommendations

Ready to Be Available 24/7?
While you're considering this, potential customers are visiting competitor websites and getting instant answers. They're booking appointments with businesses that respond immediately. They're choosing companies that make buying easy.
Make your business that company.
Let Customers Book You While You Sleep
Replace phone tag with instant online booking. Fill your calendar automatically while giving customers the convenience they expect.
Your Calendar, Working As Hard As You Do
Phone tag kills businesses. You call, they're busy. They call back, you're with a client. Days pass, frustration builds, and eventually they book with whoever answers first.
Online appointment booking ends this expensive game forever. Customers see your real availability and book instantly, 24/7. They get immediate confirmation. You get a full calendar. No calls, no confusion, no missed opportunities.
For service businesses in Kingsville and Essex County, this single change often increases bookings by 30% or more. Not because you're suddenly better at what you do, but because you're suddenly easier to book.
How Local Businesses Use Appointment Booking
1
Hair Salon or Barber Shop
Clients book their next appointment before leaving. New customers book online after seeing your Instagram. Regulars grab recurring slots for the whole year. Saturday appointments fill themselves by Wednesday. One Kingsville salon eliminated their receptionist position while increasing bookings.
2
Healthcare or Therapy Practice
Patients book follow-ups immediately after appointments. New patients complete intake forms during booking. Automatic reminders reduce no-shows by 80%. Evening and weekend bookings happen without staff involvement.
3
Home Service Professional
Customers book service windows that work for both parties. Automatic buffer time between appointments prevents rushing. Drive time calculations keep schedules realistic. Emergency slots stay protected. Service routes optimize themselves.
Why Online Booking Works
Online booking saves businesses an average of 10 hours weekly on scheduling calls, reduces no-shows by up to 80% through automatic reminders, and increases overall bookings by approximately 30% by making it easier for customers to schedule appointments.
Features That Work For You
Your booking system includes everything needed to run professionally:
Real-Time Availability
Syncs with your calendar to prevent double-booking
Service Menu
Different services, durations, and prices clearly displayed
Staff Management
Multiple team members with individual schedules
Buffer Times
Automatic padding between appointments for prep or travel

Ready to Fill Your Calendar Automatically?
Every day you stick with phone booking is a day you lose customers to businesses that make booking easy. While you're playing phone tag, they're booking your competitors online in seconds.
Modern customers expect online booking. Give them what they want while getting your time back.
Start Selling Online Today, Not Next Month
Skip the complex e-commerce platforms. Get a simple online store that works perfectly for small inventories, local delivery, and service packages.
Selling Online Without the Headaches
You don't need Amazon's infrastructure to sell your products online. You need a simple store that lets customers buy from you easily. No monthly fees eating your profits. No complicated inventory systems. No technical nightmares keeping you up at night.
Our simple online stores are built for real small businesses. The kind where you know your products, your customers, and your market. You need online sales, not online complications.
For Kingsville and Essex County businesses, this means tapping into customers who want to buy local but shop digital. They want your products. Make it easy for them to buy.
How Local Businesses Use Simple Online Stores
Farm or Market Vendor
Sell weekly produce boxes for pickup or delivery. Let customers pre-order for farmers' markets. Share what's fresh and available this week. Process payment before pickup. One Essex County farm tripled their customer base with pre-orders.
Bakery or Specialty Foods
Take orders for weekend treats by Thursday. Sell holiday specialties without phone chaos. Offer subscription boxes for regulars. Guarantee sales before you bake. Never guess quantities again.
Craft Maker or Artist
Showcase your creations with beautiful galleries. Process custom orders with clear requirements. Sell at craft shows and online simultaneously. Build a customer list for new product launches.
Why Simple Stores Work
Low Risk, Quick Reward
Launch with just a few products. Test what sells online. Grow at your pace. No massive investment required.
Local Focus
Built for local delivery and pickup. Integrate with your physical location. Serve your community better.
Easy Management
Update products from your phone. Process orders in minutes. No technical expertise needed.
Customer Relationships
Build your email list automatically. Know who buys what. Market directly to buyers.
Success Without Complexity
One Kingsville baker started with just weekend bread orders. Now she pre-sells everything she bakes.
A local craftsman listed ten products. He now ships across Ontario.
An Essex County farm offered produce boxes. They doubled their revenue in one season.
None of them needed Shopify. Neither do you.

Ready to Start Selling Online?
Every day you delay is money left on the table. Customers want to buy from local businesses like yours. They're literally searching for what you sell. Make it easy for them to find and buy from you.
Stop thinking you need a complex e-commerce system. You need sales, not systems.
Get Paid Anywhere, Anytime, By Anyone
Accept payments on the spot. Send professional invoices from your phone. Get paid faster with fewer payment problems.
Your Phone Is Now Your Payment Terminal
The days of losing sales because you "only take cash" are over. The era of chasing payments for weeks is done. Today, your phone handles everything from quick sales to complex invoices.
Mobile payment solutions turn every location into a point of sale. Your customer's driveway. The farmers' market. Their office. A job site. Wherever business happens, you're ready to get paid.
For Essex County businesses, this means no more "I'll pay you later" promises. No more trips to the bank with checks. No more awkward payment conversations. Just quick, professional transactions that keep cash flowing.
How Local Businesses Use Mobile Payments
1
Contractors and Trades
Accept deposits before ordering materials. Process progress payments on-site. Take final payment immediately upon completion. Send detailed invoices with photos attached. One Kingsville contractor reduced payment delays from 30 days to same-day.
2
Food Trucks and Mobile Vendors
Process cards as fast as cash at busy events. Split bills for groups easily. Add tips with one tap. Track daily sales automatically. Never turn away customers without exact change.
3
Professional Services
Send invoices immediately after meetings. Accept retainers before starting work. Process recurring payments automatically. Offer payment plans for larger projects. Get paid during the consultation, not weeks later.
Why Mobile Payments Work
1-2
Days to Payment
Money hits your account in 1-2 days instead of waiting weeks for checks to clear.
40%
Close Rate Increase
A local handyman increased his close rate by 40% by accepting payment immediately after quotes.
30
Days Saved
One Kingsville contractor reduced payment delays from 30 days to same-day.
Everything You Need to Get Paid
Your mobile payment system includes:
Tap-to-Pay
Use your phone or a small card reader to accept payments anywhere
Digital Invoicing
Create and send professional invoices instantly from your mobile device
Recurring Billing
Set up automatic payments for regular customers and subscription services
Payment Plans
Offer installments for larger purchases to increase sales conversion

Ready to Simplify Getting Paid?
While you're reading this, you're probably owed money by customers. Some will pay eventually. Some never will. Meanwhile, your bills keep coming.
Change this today. Make getting paid the easiest part of your business.
Fill Your Pipeline While You Work Your Business
Automatically attract new customers and reactivate past ones. Build a system that grows your business even when you're busy serving clients.
Growth That Happens Automatically
Every business has two costly problems: finding new customers takes time you don't have, and past customers forget you exist. Both problems drain your revenue and keep you stuck at your current size.
Lead generation and win-back systems solve both problems permanently. New prospects find you and enter your pipeline automatically. Past customers receive perfectly-timed messages that bring them back. Your business grows while you focus on delivering great service.
For small businesses in Kingsville and Essex County, this means competing with bigger companies without their marketing budgets. You build systems that work 24/7, bringing you qualified leads and returning customers without constant effort.
How Local Businesses Use Lead Generation & Win-Back
Home Services Company
Generate quotes requests from your website automatically. Follow up with estimates without manual tracking. Re-engage customers for seasonal maintenance. Win back lost quotes with special offers. One Essex County HVAC company doubled their service calls using automated seasonal reminders.
Health and Wellness Practice
Offer free consultations that convert to paying clients. Send wellness tips that keep you top-of-mind. Bring back inactive patients with special check-up offers. Build referral programs that work automatically.
Real Estate Agent
Capture buyer and seller leads from your website. Nurture prospects with market updates and tips. Stay connected with past clients for referrals. Generate listing appointments on autopilot.
Fitness Business
Convert free trial users into members automatically. Re-engage members who stopped coming. Generate referrals from happy customers. Fill classes with targeted campaigns.
Your Complete Growth System
We build interconnected systems that feed your business:
Lead Generation Tools:
  • Landing pages that convert visitors to leads
  • Lead magnets (guides, checklists, consultations)
  • Contact forms that qualify prospects
  • Social media lead capture
  • Google and Facebook ad integration
  • Referral request automation
Win-Back Campaigns:
  • Identify inactive customers automatically
  • Personalized re-engagement offers
  • Service reminders and maintenance alerts
  • Birthday and anniversary messages
  • Loyalty rewards for returning customers
  • Feedback requests to understand why they left
The Math of Automated Growth
Consider this: If your system generates just 10 new leads per month and wins back 5 past customers, that's 180 potential sales per year you're not getting now.
If even 20% become customers, that's 36 new additional sales annually from one simple system.
What would 36 additional customers mean for your business?

Ready to Grow on Autopilot?
Right now, potential customers are searching for businesses like yours. Past customers are forgetting you exist. Competitors are capturing both groups while you're too busy to market.
Build a system that markets for you. Let technology handle lead generation while you handle service delivery.
Know Every Customer, Remember Every Detail, Never Miss an Opportunity
Stop losing customer information in notebooks and spreadsheets. Manage relationships, track sales, and grow revenue with a simple system built for small business.
Your Business Memory That Never Forgets
Every customer interaction matters. That conversation at the farmers' market. The service preference they mentioned last year. Their daughter's graduation you congratulated them on. These details build relationships, and relationships build businesses.
But remembering everything about every customer? Following up at the right time? Tracking who needs what service when? That's impossible when you're running a business.
A customer management system (CRM) remembers everything so you don't have to. It tracks every interaction, reminds you to follow up, and shows you opportunities you're missing. For small businesses in Essex County, this means providing big-company service with small-company warmth.
How Local Businesses Use Customer Management
1
2
3
4
5
1
Track
Every customer, interaction, and opportunity
2
Remember
Preferences, history, and important details
3
Follow Up
Automatically at the perfect time
4
Analyze
Who buys what, when, and why
5
Grow
Revenue, relationships, and referrals
Why Customer Management Works
Nothing Falls Through Cracks
Every lead, customer, and opportunity tracked automatically. Follow-ups happen even when you're swamped.
Deeper Relationships
Remember personal details that matter. Make customers feel valued and understood.
Revenue Intelligence
See which customers buy most, which services profit most, where opportunities hide.
Team Coordination
Everyone knows what others discussed with clients. Consistent service regardless of who helps.
Features That Grow Your Business
Your CRM includes everything needed to manage relationships:
Contact Management
Complete customer profiles with history. Automatic data capture from forms and emails. Tags and categories for easy segmentation. Family and team member connections. Important dates and preferences tracking.
Sales Pipeline
Visual pipeline showing deal stages. Automatic follow-up reminders. Quote and proposal tracking. Win/loss analysis. Revenue forecasting.
Communication Hub
Email integration and tracking. Text message history. Call logs and notes. Automated message sequences. Bulk communication tools.

The Real Cost of Not Having CRM
How many leads did you forget to follow up with last month? How many past customers haven't heard from you in a year? How many referrals did you miss because you didn't ask at the right time?
Each missed opportunity costs real money. A simple CRM pays for itself by capturing just one additional customer per month.
Turn Every Missed Call Into a Captured Opportunity
When you can't answer, your system does. Instantly text callers, capture their needs, and keep business from going to competitors who picked up.
Never Lose Business to a Busy Signal Again
You're on a ladder. Under a sink. With another customer. In a meeting. Driving. Living your life. The phone rings, you can't answer, and that potential customer calls your competitor next.
How much business do you lose to missed calls? If you're like most small businesses, it's thousands of dollars monthly.
Missed call recovery changes everything. The instant someone calls and you can't answer, they receive a professional text message. It acknowledges their call, captures their needs, and keeps them engaged until you can respond properly. For busy Essex County businesses, this simple system can recover 70% of missed opportunities.
How Local Businesses Use Missed Call Recovery
Trades and Contractors
Plumber on a job site can't answer? Caller gets instant text asking about their emergency. HVAC tech driving between calls? System captures heating issues and promises quick callback. Electrician with hands full? Automated response keeps customer from calling competitors. One Kingsville contractor recovered 15 jobs monthly that would have gone elsewhere.
Emergency Services
Tow truck driver helping someone? New caller receives immediate acknowledgment. Locksmith on a call? System captures location and urgency. Restoration company at disaster site? Every caller knows help is coming. Never lose emergency calls to competitors again.
Medical and Wellness
Dentist with a patient? Caller receives text with emergency instructions. Massage therapist in session? System offers online booking link. Veterinarian in surgery? Pet owner gets immediate response about their concern. Reduce anxiety while capturing needs.
How Your System Works
Simple but powerful recovery process:
Instant Detection
System recognizes missed calls immediately. No delay, no gaps, always watching.
Automatic Response
Professional text sent within 3 seconds. Customized to your business voice. Includes your business name and promise to respond.
Information Gathering
Ask key qualifying questions. Capture contact details. Understand urgency level. Offer alternative contact methods.
Smart Routing
Urgent calls flagged for immediate attention. Appointments offered through booking link. Common questions answered automatically. All information organized for your review.
The Math Is Simple
Average small business misses 20 calls weekly. If just 5 of those become customers, that's 20 new customers monthly. At even $200 per customer, that's $4,000 in recovered revenue.
Every month without missed call recovery costs you real money.

Stop Letting Calls Slip Away
Right now, while you're reading this, someone might be calling your business. If you can't answer, they're probably calling your competitor next.
Tomorrow, it will happen again. And again. Each ring you miss is money walking away.
Contact Us
Doorways Into Your Business
Kingsville, Ontario
Phone: (249) 444-3492
Email: opendoors@diyb.ca
Website: https://diyb.ca/contact-us